Who Said Skincare has to be Confusing?

Frequently Asked Questions

  • Yes! All of our products meet the highest quality in avoiding certain additives. Our reasons to not include these ingredients range from not being suitable for those with sensitive skin to not safe for infants. While our products aren’t made for babies, we want new moms to feel comfortable with buying our products.

    The skincare industry has come a long way; there are so many innovative ingredients and substances that are naturally derived that we use in place of parabens, sulfates, phthalates and synthetic fragrance.

  • Canadian orders paid for will be fulfilled within 3-5 days. Our third party shipping company will then take 1-7 days for delivery.

    Canadian Trial Kit orders are shipped with Canada Post letter mail and will not have tracking. After they are fulfilled, these orders can take up to 14 days to arrive.

    USA orders paid for will be fulfilled within 3 days. Our third party shipping company will then take 1-5 days for delivery. 

    Please note that all orders placed on Fridays after 1pm EST will be processed the following Monday.

    Disclaimer: Due to supply chain delays, your product may take longer than usual to arrive.

  • Unopened items that you no longer are in need of can be returned to us within 30 days of your order date. Please reach out to our Skin Concierge at hello@threeshipsbeauty.com and we can get this sorted for you right away! We will provide a shipping label for you to do the return. Once we receive the products, a refund will be processed right away.

  • At Three Ships, we’re working to make ‘natural’ mean something. What are we doing differently?

    When we say natural, we mean it. We only use plant-derived or mineral-based ingredients.

    All of our ingredients have a full-time job. We hand-pick each of our actives based on their clinically-proven results.  

    We go the extra mile to vet our ingredients—even the ingredients of our ingredients—through rigorous research and documentation.