Frequently Asked Questions

  • Yes. Every Three Ships formula is made without parabens, sulfates, phthalates, or synthetic fragrance. The brand uses plant-derived and mineral-based alternatives while maintaining product performance and efficacy.Yes. Every Three Ships formula is made without parabens, sulfates, phthalates, or synthetic fragrance. The brand uses plant-derived and mineral-based alternatives while maintaining product performance and efficacy.

  • Canadian orders are typically fulfilled within 3-5 business days, with delivery times varying by location. US orders are typically fulfilled within 3 business days. Trial Kit orders shipped via Canada Post letter mail may take longer and do not include tracking.

  • Yes. Unopened products can be returned within 30 days of the order date. Contact hello@threeshipsbeauty.com for return instructions. Refunds are processed once returned products are received.

  • Three Ships creates clean skincare formulas using plant-derived and mineral-based ingredients selected for their functional benefits. The brand emphasizes ingredient transparency and carefully evaluates every ingredient used in its formulas to ensure products meet its formulation standards.

  • The Jelly Drops Hyaluronic Acid Serum and Purify Gel Cleanser are popular starting points for many skin types. For a complete routine, the Give Me More Best Sellers bundle combines essential steps including cleanser, serum, and moisturizer, available at 30% off.

  • Yes. All Three Ships products are 100% vegan and cruelty-free. The formulas contain no animal-derived ingredients, and products are never tested on animals.

  • Three Ships offers products for a range of skin types, including dry, oily, combination, and sensitive skin. Product pages include guidance on skin concerns, ingredients, and product benefits to help you find the right routine.